Refund Policy

Sky Email Extractor software provides 14-day Money Back Guarantee

We sell our software using "try before you buy" scheme and expect you to try our product before you purchase it. Therefore the refund request will be considered only if product doesn't operate properly on a customer's PC.

Refund is not satisfied in the following cases:

1.Customer has not requested technical support before submitting refund request.

2.Customer refuses to follow instructions given by support team in order to make product to operate correctly.

3.Customer has purchased product on assumption that it does something that it is not designed for.

4.Customer has purchased product by mistake.

Can not be refunded:

1.Order processing fee.

2.Reseller/Affiliate commission.

3.Order paid by Bitcoin are not refundable.

To request a refund:

Send us an e-mail with the following information:

    Contact Name

    The E-Mail address entered on the purchase transaction

    Order reference number

    Reason for refund

No further information is necessary, but we would welcome any additional comments you may have so that we may improve our products and services.